Articles

 Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade your service immediately at any time by following the below...

 How can I change my billing details?

You can change all of your account information by clicking here.

 How can I renew my service(s)?

You can renew your service(s) by paying the renewal invoice. These are automatically generated by...

 How do I cancel my service(s)?

You can cancel your service(s) via our billing portal.1) Click here to visit our services page2)...

 How does invoicing, suspensions & terminations work?

This article highlights how we handle the billing process. If you feel you will not be able to...

 How many confirmations do crypto payments require?

We require 6 confirmations of Bitcoin/Ethereum payments before they are marked as Paid in our...

 I've lost or didn't receive my welcome email, help!

If you did not receive a welcome email or have lost your welcome email, don't panic, it can be...

 I’m going to be late paying my bill, what should I do?

Being late is just human, we all do it every so often. If you know you’re going to be late paying...