We provide technical support 24/7, 7 days a week. Emails and support tickets are typically answered within just a few minutes, though some queries may take a little longer where further investigation is needed.
Our Pre-Sales Live Chat and Phone Line are available Monday–Friday, 09:00–17:00 GMT, and we aim to answer chats and calls within seconds.
Ethernet Servers is a UK-based company, with all representatives based here.
We do indeed! Our knowledgebase contains the answers to many common questions and issues.
Yes! Ethernet Servers was registered with Companies House in the United Kingdom on July 3rd 2014, and our company number is 09114946.
Hosting companies occasionally receive abuse complaints (spamming, copyright claims, etc).
To report an abuse issue, please send an email to hello@ethernetservers.com and this will be promptly handled.