Our Pre-Sales Live Chat and Phone Line are available Monday-Friday, 0900 - 1700 BST. We endeavour to answer all chats and calls within just a few seconds.
Emails and tickets are generally responded to within just a few minutes (7 days a week). Some questions or issues may take a little longer if further research or investigation is needed.
Ethernet Servers is a UK-based company, with all representatives based here.
We do indeed! Our knowledgebase contains the answers to many common questions and issues.
Yes! Ethernet Servers was registered with Companies House in the United Kingdom on July 3rd 2014, and our company number is 09114946.
Hosting companies occasionally return abuse complaints (spamming, copyright claims, etc).
To report an abuse issue, please send an email to hello@ethernetservers.com and this will be prompted handled.