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If you receive the message Invalid Root Password when trying to change your root password via our control panel, it’s likely for one or more of the below reasons: The password is not at least...

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Good question and the answer is, yes!All of our VPS' are 100% white label; they do not maintain any resemblance to Ethernet Servers or any other hosting providers.There are a few ways to do this,...

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We offer a wide variety of Linux distributions which you can choose to reinstall your VPS with at any time! This can be done via our VPS Control Panel (SolusVM) using the following steps: Select...

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loop device functionality is not available in the more recent/modern versions of our virtualization platform, OpenVZ, and therefore this is not possible.

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We do not block any ports as standard; your VPS can make inbound and outbound connections to any ports. A helpful tool for checking the status is:...

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Our VPS platform provides full support for Docker as standard.

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All of our VPS Nodes have FUSE enabled as standard; however, access to this module is not granted to a VPS as standard. Please open a technical support ticket if you would like this to be enabled...

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Yes! The necessary OpenVZ kernel modules (af_key esp4 esp6 xfrm4_mode_tunnel xfrm6_mode_tunnel) are already enabled on our host machines; however, net_admin is required for IPSec to function...

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All of our VPS nodes have NFS support; however, you must open a support ticket to request that the feature is enabled for your container.

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We certainly do! Reverse DNS / rDNS / PTR records can be set via our control panel, using these steps: Select your VPS from the Services tab Click on Login to SolusVM VPS Control Panel » Click...

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A good VNC setup that we can personally recommend is Ubuntu 16.04 with XFCE Desktop and TightVNC To proceed with this configuration, the following guide should be of help. It is only necessary to...

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In this tutorial, we will demonstrate the process involved to load additional Apache and/or PHP modules. Login to WHM (Web Host Manager) by visiting https://yourserverip:2087 and enter the...

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If you're running Microsoft Windows on your local computer, we recommend downloading PuTTY - a free SSH and easy-to-use SSH client. For other OS's such as Linux or Mac, you can use the ssh command...

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In this tutorial, we will demonstrate how to change your SSH port using the Serial Console in our portal. Visit Services Click on your VPS from the list of Services Click on HTML 5 Serial...

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In this tutorial, we will demonstrate how to change your SSH port using the Serial Console in our portal. Visit Services Click on your VPS from the list of Services Click on Hostname...

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Changing your VPS root password is very simple. Below is the easiest way to do so. Visit Services Click on your VPS from the list of Services Click on Root Password (screenshot) Type your new...

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All of our VPS nodes have PPP support enabled. All you need to do is enable it on your VPS, which can be done using the below steps: 1) Login to the VPS control panel2) Select your VPS from the...

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All of our VPS nodes have TUN/TAP support enabled. All you need to do is enable it on your VPS, which can be done using the below steps: Select your VPS from the Services tab (screenshot)...

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Our VPS platform is powered by SolusVM, and is located at https://instancecontrol.com/login.php There are two methods to login, both of which are documented below: Method 1: Using your SolusVM...

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If you have SSH access and the server is still responding, you can log in as the root user and execute the reboot command. Otherwise, please follow the steps below to reboot your VPS. Select...

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Both inbound and outbound bandwidth are counted towards your monthly total.

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We currently offer the below Linux distributions: CentOS 6 64-bit CentOS 6 64-bit Minimal CentOS 7 64-bit CentOS 7 64-bit Minimal Debian 8 64-bit Debian 8 64-bit Minimal Debian 9 64-bit...

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The username will always be root (by default), and the password is randomly generated. This password can be found in your welcome email.

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All VPS services are sold with monthly bandwidth. Bandwidth resets on the 1st of each month at 01:00 AM BST. Extra bandwidth is available at a rate of $5.00 per month per terabyte (TB). To...

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We use the latest stable release of SolusVMThis allows for quick and easy VPS management and includes many powerful features, including: Email login alerts for added security Boot, Shutdown...

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It used to be the case that, when placing an order, a field allowing you to set a Hostname would show up. As of December 2017, this field was removed, and instead, is automatically (randomly)...

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