Being late is just human, we all do it every so often. If you know you’re going to be late paying for your service(s), please contact us, and we'll work with you. If you don’t contact us, we may end up canceling the service completely if you have an overdue invoice.
As a reminder, two (2) days after your due date, your service will be suspended, and seven (7) days after your due date, your service will be terminated.
Most Popular Articles
How does invoicing, suspensions & terminations work?
This article highlights how we handle the billing process. If you feel you will not be able to...
I've lost or didn't receive my welcome email, help!
If you have not received your service's welcome email, please check your Inbox, as well as your...
How can I renew my service(s)?
You can renew your service(s) by paying the renewal invoice. These are automatically generated by...
How can I change my billing details?
You can change all of your account information by clicking here.
How do I cancel my service(s)?
You can cancel your service(s) via our billing portal.1) Click here to visit the services page2)...
