Experienced administrators who love servers!
We believe that in order to be great at something, you've got to want to do it, and love doing it! This was true almost 2,000 days ago when we signed up our first customer, and remains true to this very day!
We work hard at what we do, and give our best into helping each and every customer, in the knowledge that:
Your success is our success. It's in our best interest to keep our customers happy!
Our team know web hosting inside out, from setting up a XenForo forum to integrating a HTML + CSS website into a WordPress blog, and managing virtualization platforms responsible for thousands of Linux servers to keeping industry-leading software (i.e. cPanel & WHM)
in check and running well at all times.
This is just a taster of the type of people you'll meet, and the quality of service you'll receive, if you choose to join our family!
Our definition of Fully Managed
Each web hosting company will have their own definition of "fully managed". This could vary from providing guidance on using cPanel, all the way up to debugging website script error messages.
It's only right that you know exactly what your money is being spent on. Below is a list of what's included, with each and every Managed Server:24/7/365 monitoring & restoration of failed services (i.e. Ping, SSH, MariaDB, Apache, named).
24/7/365 unlimited technical support. We're always here and waiting to help, and we'll never charge you extra, no matter how much you contact us!
Secured to help keep nasty web threats, bots, and people, at bay.
Finely-tuned for your specific needs, ensuring that fast and reliable access is available day and night.
Assistance with making the most of all cPanel, WHM and Webmail features.
Installation of any modules needed for your website(s) to work optimally, i.e. Apache, PHP, etc.
Assistance with installing and configuring website software, including (but not limited to!) WordPress, Joomla and Magento.
Best-effort support for troubleshooting website software, i.e. error messages, SSL issues, slow page load times, etc.
Data migration from other cPanel servers. This is (always) free and unlimited!
Restoration of backups. Accidentally deleted a file, or maybe an entire cPanel account? No problem - we maintain backups of all your data.
Carefuly prepared — each & every server
All Fully Managed services include additional Security Hardening, Optimization and Anti-Spam tactics out-of-the-box. These tweaks all add up to make a server that's ready for your websites to be hosted on. This procedure is
made up of years of research, and includes changes as recommended by cPanel, ConfigServer and our own in-house customizations that we find to be helpful. Below is a list of the steps we apply to each and every server:
Enable PHP-FPM for cPanel/WHM/Webmail
Enable PHP Compression (zlib.output_compression)
Replace MySQL 5.7 with MariaDB 10.2
Hardening & Security
Enable Referrer safety check
Enable Blank referrer safety check
Set Initial default/catch-all forwarder destination to Fail
Enable Verify signatures of 3rdparty cPaddons
Disable Service subdomain override
Disable Service subdomain creation
Disable Reset Password for cPanel accounts
Disable Reset Password for Subaccounts
Enforce Minimum Password Strength (65+)
Disable Compiler Access
Enable Shell Fork Bomb Protection
Restrict MySQL to only accept local connections
Disable LOAD DATA LOCAL commands in MySQL
Block all processes in WHM's Background Process Killer
Move SSH to a non-default port
Install ClamAV (Anti Virus) with Daily Scan + Quarantine
Install Maldet (Anti Malware) with Daily Scan + Quarantine
Only allow Exim & root to connect to remote SMTP servers
Enable SpamCop filtering (to help block spam/junk mail)
Reject remote mail sent to the server's hostname