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Are there any contracts?
None at all! If you wish to sign up (even if just for a few minutes) to see how things work out,...
Can you migrate/transfer my data from my old host?
Assuming your old hosting provider is running cPanel, DirectAdmin, or Webuzo, we can...
Do you have a money back guarantee?
We offer a money back guarantee, with the window varying depending on the service, as defined...
Do you offer BYOIP?
BYOIP, also known as Bring Your Own IPs, is not something we offer at this time.
Do you offer Dedicated IP's and/or Additional IPs?
VPS Hosting: These plans include at least one dedicated IP address, but additional are available...
Do you offer WHMCS licenses?
We do not offer WHMCS licenses at this time.
Do you offer Windows hosting?
We do not offer Microsoft Windows shared or VPS hosting at this time. All of our services are...
How are tickets answered?
Support tickets are a fantastic way to offer fast and effective support for any technical...
How many visitors will my account/server be able to handle?
Such questions are impossible to answer on the basis that all websites are different.
Let's...
I have a question or problem, what do I do?
If you've any questions, concerns, problems or just want to say hello, feel free to contact...
Is your platform IPv6 ready?
VPS Hosting:IPv6 is unavailable at this time, due to a known OpenVZ bug. This bug has been fixed...
I’ve paid for my service, when will it be set up?
Shared Hosting and Unmanaged VPS plans are activated instantly upon payment.
Fully Managed VPS...
What payment methods do you accept?
Payments can be made using any of the following gateways:
PayPal
Alipay
Skrill
Perfect...
What payment terms are available?
The available payment terms vary depending on the product in question.
Please find the product...
What type of hardware do you use?
All orders are provisioned on hardware with the below specifications.
Web Hosting:
DISK: 100%...
