Articles

 "The WebSocket handshake failed" when using the cPanel Terminal

In the event that you receive an error message stating "Error: The WebSocket handshake failed"...

 Can you setup an SSL certificate for me?

Please see...

 Do you offer SSH/Shell access?

Yes! Jailed SSH access is available for all plans, at no extra cost.

 Do you offer a website builder?

We do! All Web Hosting accounts come with an easy-to-use website builder, allowing you to build...

 Do you offer an easy way to install scripts/software?

We certainly do! Our servers come equipped with the industry leading Softaculous script...

 Full list of features

Below is a full list of all the options that will be available within your cPanel account:...

 How can I check (and change) my PHP version?

We offer PHP 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 7.0, 7.1, 7.2 & 7.3, which can be adjusted in...

 How can I redirect my domain to show https://www in the URL bar?

Let's say you have the domain ethernetservers.com and wish to have it automatically redirect to...

 How do I access cPanel, WHM and/or Webmail?

There are three separate login areas, consisting of cPanel, WHM, and Webmail. cPanelThis is the...

 How do I change my cPanel password?

If you've forgotten or lost your cPanel password, you may follow the below steps to reset it:1)...

 How do I connect to FTP?

Firstly, you need to make sure you have an FTP client installed. We recommend using...

 How do I create a cron job?

Creating a cron job is easily done via your cPanel control panel area. Once logged in to cPanel,...

 How do I create a database?

You can create MySQL Databases via your cPanel account. There is an excellent guide on the...

 How do I find my account IP address?

If (for example), you're using third-party DNS/name servers (i.e. Cloudflare, ClouDNS, etc),...

 How do I secure my site?

These are some of the things we recommend you do to help secure your website.   1) Keep...

 Issuing a free Let's Encrypt SSL Certificate

You may sometimes receive messages in your browser that include, but are not limited to: "Your...

 My site is being slow, what should I do?

If your website is being slow, we suggest doing the following: – Try to access your domain...

 My site is displaying errors, help!

Errors can appear on websites for a number of reasons. Usually, these issues are quick to...

 Resource Limits

To provide a stable and high-performance hosting environment, each Shared Web Hosting account has...

 What name servers should I use for my website?

The name servers vary depending on the server that your account is on. Please search your email...